Play 18+ and set limits first
Practising cango responsible gambling is a fundamental part of the experience for any user. To use the site, you must be 18 years of age or older. Most Australian players hold an AUD account, so the amount you deposit is the amount that leaves your bank, with no conversion to blur the figures. When you set your budget, write it down in Australian dollars and count every deposit against it, including small top-ups. For example, three A$45 deposits in one evening already make A$135, more than many players plan for a single session. If you opened the account in EUR or CAD, remember that bank exchange rates and fees add to the real cost of play.
To help maintain control, Cango provides a suite of tools directly in your account. You can apply deposit limits, which cap the amount you can transfer to your account over a specific period, as well as loss limits that prevent you from wagering beyond a pre-set amount. Session time reminders are also available to help you keep track of how long you have been active on the platform. We recommend that players establish these cango limits immediately upon creating an account to ensure a consistent approach to their spending. Regularly checking your bank statements ensures you see the exact amount deducted, helping you stay aware of how each deposit adds up against your total gambling budget.
Time-out and self-exclusion
If you find that your gaming habits are becoming difficult to manage, the platform supports several protective measures, including temporary time-outs and permanent self-exclusion. A time-out allows you to pause your access for a short, fixed period, during which you cannot play or make deposits. This is useful for cooling off if you feel you have been spending too much time or money on the site. To activate this, you should navigate to your account settings or initiate a request via the 24/7 live chat service, where support agents can guide you through the process.
For more severe concerns, self-exclusion is an option that restricts access to your account for a longer duration. When you request self-exclusion, the system blocks your ability to log in, preventing any further play or financial transactions. It is important to remember that self-exclusion is a serious step and typically cannot be reversed until the designated period has concluded. Before initiating this process, it is advisable to clear any existing balances according to the standard withdrawal procedures. Self-exclusion applies to your specific account, and you must adhere to the rules prohibiting the creation of additional accounts, as using multiple accounts is strictly banned and will result in permanent closure of your access.
